Why Flexibility Matters: Reflecting on the First Few Months of ACCESS Neuro Support
When I launched ACCESS Neuro Support in April 2026, I knew exactly why I was doing it.
Like many parents of neurodivergent children, I have spent years juggling appointments, meetings, school challenges, assessments, therapies, paperwork, and the endless advocacy that often comes with supporting children whose needs aren’t always understood. Whilst I have always been passionate about helping families navigate these systems, I also knew that I wanted to create a way of working that allowed me to continue being present for my own family.
Looking back over the last couple of months, I can honestly say that flexibility has been one of the greatest benefits of running my own business.
One of the things I love most about ACCESS Neuro Support is that much of my work can be carried out remotely. Working online and over the phone has enabled me to support families from all over the country, rather than being limited to my local area. It means parents can access support regardless of where they live, and I can often fit appointments around school runs, family commitments, and the realities of day-to-day life.
Remote working has also allowed me to spend more meaningful time with my clients. Instead of rushing between appointments or spending hours travelling, I can dedicate that time to reviewing evidence, writing reports, preparing appeals, supporting families with forms, and ensuring that every client receives the attention they deserve.
Over the last few months, I have had the privilege of supporting families through a wide range of challenges, including Disability Living Allowance (DLA) applications, Personal Independence Payment (PIP) claims, EHCP processes, SEND Tribunal appeals, school difficulties, complaints, and Right to Choose ADHD referrals. Every family’s journey is unique, and it has been incredibly rewarding to walk alongside them during what can often be some of the most stressful periods of their lives.
Having neurodivergent children myself gives me a perspective that goes beyond professional knowledge. I understand the emotional impact that navigating these systems can have on families. I know what it feels like to worry about whether your child is receiving the right support, to spend evenings researching legislation, and to advocate relentlessly for services that should be accessible in the first place.
That lived experience sits at the heart of ACCESS Neuro Support.
The flexibility of self-employment has meant that I can continue supporting other families whilst still being present for my own children. It allows me to attend appointments when needed, be available during school holidays, and maintain the work-life balance that is so important for both my family and my wellbeing.
The last few months have been incredibly busy, and I am genuinely grateful for the trust that so many families have placed in me. Seeing ACCESS Neuro Support grow through recommendations, referrals, and word of mouth has been both humbling and motivating.
As the business continues to develop, my goal remains the same: to provide honest, compassionate, and practical support that empowers families to understand their rights and access the support their children need.
Thank you to every family who has trusted me to be part of their journey so far. I look forward to continuing to support many more families in the months ahead.
Cheryl